Shipping, Returns & Custom Order Policy

Shipping & Fulfillment

Many Game Day Customs products are made to order. In-stock merchandise may be ready quickly, while custom items or orders requiring special blanks and materials take additional production time. Shipping time begins after production is complete.

If you need an order for a specific game, event or gift date, contact us before ordering so we can confirm whether the deadline can be met.

Custom & Personalized Merchandise

Please review names, numbers, sizes, uploaded photos and other personalization carefully. We produce custom products using the information supplied with the order.

Returns

Personalized, custom and made-to-order products generally cannot be returned or exchanged because they were produced specifically for the customer. Non-custom merchandise must be unused and in original condition to be considered for a return.

Problems With an Order

If Game Day Customs made an error, or your item arrives damaged or defective, contact us promptly with your order information and photos of the issue. We will review the problem and work toward the appropriate replacement or resolution.

Shipping charges and eligibility for returns or exchanges may vary by order circumstances. Contact us before sending any item back.